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Mateo, Sales

Mateo

Sales

In training

Mateo doesn't let a sent quote go cold

The offer went out and stayed there. Nobody remembers which one has been silent for six days, or which one was won by a reminder sent in time. Mateo is learning to keep that count and to tell you, every morning, who is worth a call.

In training: not working in production yet. Whatever it already does today is marked as such; the rest is the job it is being prepared for. We will tell you when it starts.

What it does

Follows up leads and quotes already sent: reminds, revives and flags when it is time to call.

  1. 01

    Keeps count of what went out

    Every quote sent, how long it has been silent and when that customer was last really contacted.

  2. 02

    Drafts the reminder

    Writes the follow-up email with the context of that offer, not a generic template.

  3. 03

    Prioritises the call

    Flags the ones about to go cold and the ones that, judging by the customer's history, deserve attention first.

  4. 04

    Logs what happened

    Every reminder and every reply stay on the opportunity's file, not in one person's mailbox.

Sales

What its work looks like

Sales follow-up
QuoteSentLast contactStatus
COT-0049206 days agoreminder sentAwaiting reply
COT-0049172 days agono contactCall today
COT-00491111 days ago2 remindersAbout to go cold

Illustrative data. Nothing reaches the customer without a person approving it.

Illustrative screens and data from the Flettia portal.

What it does not do

  • In training: not working in production yet.
  • Will not send the reminder by himself: the email goes out when your rep approves it.
  • Does not promise discounts or change terms to close.
  • Does not invent a loss reason: if the customer never said why, it stays without one.

Frequently asked questions

Is Mateo available yet?

No. He is in training and he is the furthest back: nothing of his runs in production today. The ones already working are Clara and Leo.

How often will he chase?

At the cadence your team sets by customer or opportunity type. If you want no reminders on an account, they are switched off for that account.

What happens when the customer replies?

The reply comes in through Clara, is attached to the same opportunity, and Mateo stops chasing that one.

Does he replace the salesperson?

No. He does the administrative part — remembering, drafting, prioritising — so a person can make the call and do the negotiating.

Bring a real request. Watch it become a quote.

Book 30 minutes with one of your own shipments and we'll show you the agents working on it.