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Your next team members are digital

AI Super Employees for Freight Forwarders

Delegate quoting, shipment follow-ups, operations and finance to AI employees that work in your inbox and your business systems, following your team's operating rules.

Book a demoMeet the team

Your team

Clara, Front deskClaraFront deskAt work

Clara reads the incoming mail and names every message, so nobody has to go through the whole inbox again.

  • Valeria, Pricing and quotingValeriaPricing and quotingAt work

    Reads the RFQ and extracts mode, origin, destination, Incoterm, cargo, FCL or LCL and weight.

  • Mateo, SalesMateoSalesAt work

    Follows up leads and quotes already sent: reminds, revives and flags when it is time to call.

  • Lucía, Coordination and bookingLucíaCoordination and bookingAt work

    Books with carriers and suppliers, confirms the sailing and coordinates what each party has to deliver.

  • Leo, Tracking and alertsLeoTracking and alertsAt work

    Tracks by container, booking or BL and alerts whoever set the tracking up when something changes.

  • Tomás, Shipment operationsTomásShipment operationsAt work

    Operations agent: coordinates the whole operation of a shipment, from booking to delivery. Knows what each party owes, by when, and what is stuck.

  • Andrés, Invoicing and collectionsAndrésInvoicing and collectionsAt work

    Invoices from what actually happened on the shipment, reconciles payments and chases what is overdue.

Freight forwarders we work with

  • Kargoru🇨🇴
  • Aktion Trade Services🇲🇽
  • eLogistix Shipping🇲🇽
  • Heysen Shipping Company🇵🇪
  • Grupo Alonso🇪🇸
  • SSL International🇵🇦
  • SEKO Logistics🇲🇽

Your AI workforce

Your employees run the operation. Your team runs the business.

Clara reads the incoming mail and classifies it; behind her, six specialists for the rest of the trade. Hire the ones you need — each works on the same file as your team, and leaves a trace of everything it did.

Valeria, Pricing and quoting

Commercial

Valeria · Quoting

In training

Pulls the data to quote out of the RFQ

Reads every RFQ that lands in your inbox and extracts mode, origin, destination, Incoterm, cargo, FCL or LCL and weight. Asking for rates and building the offer is what she is learning.

Quotes
QuoteCustomerRouteStatus
COT-004921Aceros del BajíoCNSHA → MXZLOWon
COT-004920Andean ImportsCNSHA → COCTGPending approval
COT-004919Farmacéutica AndinaFRA → MEXSent

Illustrative data. The final price is always set by a person.

Meet this employee →

Where they work · How they behave

They work in your systems, under your rules

Hire one employee or the whole team. They work where your operation already lives — and never act outside the limits you set.

Keep the systems you use

Your inbox and the Flettia TMS. The employee reads what is available and records the work through the connections set up for your operation.

  • Email (Gmail or Outlook)
  • Flettia TMS

Coming soon: WhatsApp.

Included

Or use ours, free

Flettia's TMS comes at no cost when you hire your AI employees. Quotes, shipments, documents and closing in one place.

Hire one, or hire the team

You choose which employees your operation needs and pay for those. Each one is priced on your shipment volume, never per seat.

Agent rules

AI does the work. Your team decides.

These aren't optional settings. They're how every Flettia employee works from day one.

  1. R1

    Nothing goes out without approval

    Everything addressed to a customer stays a draft until someone on your team approves it.

  2. R2

    Customers only see what they should

    Never cost, profit, supplier names or internal routing.

  3. R3

    No number is made up

    Prices come from your suppliers and are transcribed. The agent doesn't estimate or interpolate.

  4. R4

    Declared assumptions, never invented data

    If a field your house usually assumes is missing, the agent assumes it and writes it down for you to see.

  5. R5

    The margin is yours

    Setting the final price is a commercial decision. A person makes it.

  6. R6

    Every action is logged

    Agent runs live in the file. Nobody edits them: they're the record.

How we implement

Two weeks learning your operation. Then it goes to work.

We don't ask you to change how you work. Your employee learns your process — your emails, your rules — and fits into it.

  1. Pilot weeks 1-2

    01Induction

    It learns your operation from the real thing: how you quote, who you ask for rates, which documents you move and what your house assumes when a field is missing.

    What we need from you: access to your email and your current data (customers, suppliers, rates and shipments) in whatever format you have it, Excel or an export from your system.

  2. Rest of the pilot

    02On the job, supervised

    It works on your real operation while your team reviews every output. Its rules and limits come from what actually happened, not from a form.

    What we need from you: one person reviewing, a few minutes a day.

  3. After two months

    03You decide

    Every employee is a paid two-month pilot, induction included. If it earned its place, it stays. No twelve-month contract to find out.

    What we need from you: a yes or a no.

Our guarantee

If you don't want to continue, you get 100% of your money back.

At the end of the two-month pilot, if the employee didn't earn its place in your operation, we refund 100% of what you paid for it. No conditions.

What doesn't change

  • Your inbox stays your inbox
  • Your TMS stays where it is
  • Your suppliers stay yours
  • Your quote template isn't touched
  • Whoever approves, keeps approving

No two operations are alike

One size fits nobody

The same employee behaves differently depending on where and how you move cargo. That is why it spends two weeks learning yours.

01

Air, ocean or road

An air quote, an FCL and an LCL don't ask for the same data - and neither do their documents.

02

Import or export

Who you chase, what you're waiting on and where the exception shows up change with the direction of the trade.

03

Country by country

Paperwork, invoicing and customs change with every country your cargo touches. A generic setup cannot know yours.

04

Your house rules

What your team assumes, what it never assumes and who signs each step is part of the setup.

Your cargo doesn't stay in one country. Neither do the rules.

  • CNSHACOCTG
  • USMIACOBUN
  • MXVERESVLC
  • BRSSZITGOA
  • CLSAINLRTM

Frequently asked questions

What is Flettia?

Flettia is a TMS for freight forwarders with AI agents built in. The agents quote, request rates from suppliers and record the operation; your team approves and decides. It brings quotes, shipments, documents, invoicing and closing into one place.

What does the quoting agent do?

It reads the customer's request in the email, extracts the data the Incoterm requires, asks only for what's missing and creates the quote. Then it sends the rate request to your suppliers and records the rates they return. A person always sets the margin.

Do the agents email my customers without review?

No. Everything addressed to a customer stays a draft until someone on your team approves it. And internal information never reaches the customer: no costs, no supplier names, no profit.

Do I have to leave my current system to use Flettia?

Not necessarily. The agents can work on the tools you already use — your email and your current system — or on the Flettia TMS if you decide to migrate. We start with the process that takes your team the most time, usually quoting.

What happens to my operation's data?

Each company's data is isolated from every other company's, and every agent action is logged for audit.

How is Flettia priced?

You hire only the employees your operation needs and pay for those. Each one is priced on your shipment volume, not per user. Book a demo and we'll build it around a real operation of yours.

What is Flettia?

Flettia is a team of AI employees for freight forwarders: they quote, follow shipments, handle documents and close operations inside the forwarder's email and systems, and your team approves what goes out. Flettia's own TMS is included for anyone who wants to operate in it. It is a CeroAUno product and works with freight forwarders wherever international trade moves.

Facts about Flettia →

Bring a real request. Watch it become a quote.

Book 30 minutes with one of your own shipments and we'll show you the agents working on it.

Book a demo with your own shipment