Shipments
| Shipment | Status | ETA | Profit |
|---|---|---|---|
| OP-002317 | In transit | 24 Sep | 700 |
| OP-002315 | Customs | 11 Sep | 260 |
| OP-002313 | Booking | 16 Sep | 920 |
Every pending action has an owner, a deadline and a conversation.
Illustrative screens and data from the Flettia portal.
Lucía
Coordination and booking
In trainingLucía keeps every shipment moving
A shipment stalls over small things: a prerequisite nobody asked for, free days running out, a confirmation that never came. Lucía is learning to follow those threads and to chase whoever can clear each one.
In training: not working in production yet. Whatever it already does today is marked as such; the rest is the job it is being prepared for. We will tell you when it starts.
What it does
Books with carriers and suppliers, confirms the sailing and coordinates what each party has to deliver.
- 01
Follows the bookings
What has been requested, what is confirmed and what is still open with each carrier or supplier.
- 02
Chases the prerequisites
The document, instruction or detail missing for the shipment to move, and who has to provide it.
- 03
Watches the deadlines
Free days, documentation cut-offs and the dates that cost money when they slip.
- 04
Leaves it all on the file
What was requested, confirmed and is still pending sit on the same shipment file your team uses.
Coordination and booking
What its work looks like
What it does not do
- In training: not working in production yet.
- Will not confirm a booking on her own: the decision to book belongs to a person.
- Does not negotiate with the carrier or accept terms on your behalf.
Frequently asked questions
Is Lucía available yet?
No. She is in training. Two are working today: Clara, who reads and classifies the mail, and Leo, who tracks and alerts. The rest of the team is in training.
What does my team do in the meantime?
The same as today, but on the same Flettia file: whatever coordination records is available to tracking, documentation and invoicing without typing it again.
Will she book directly with the carrier?
The scope of booking is agreed with you during implementation. What does not change is the rule: anything going out to a carrier or a supplier is approved by a person.
The rest of the team
Bring a real request. Watch it become a quote.
Book 30 minutes with one of your own shipments and we'll show you the agents working on it.