Clara reads the mail and names every message

A forwarder's mailbox mixes new requests, mail about shipments already running, supplier invoices and noise, and it usually lives in one person's inbox. Clara reads that mailbox and classifies every email for what it is: the job nobody wants to do twice a day.

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What it does

Reads the mail in the connected mailboxes and classifies it: quote request, operational mail about a shipment, doubtful, or noise.

01
Reads the mailboxes you connect
Your organisation's mail, with Gmail or Outlook. Nothing has to be forwarded to it and there is no separate inbox to watch.
02
Names every email
Quote request; operational mail about a shipment, be it from a supplier, from a customer or a supplier invoice; doubtful; or noise.
03
Separates the work from the noise
What has to be quoted sits apart from what belongs to a shipment already running, and both apart from what is of no use to anyone.

Front desk

What its work looks like

Sorted mail

Item	From	What it is
ENT-10482	Andean Imports	Quote request
ENT-10481	Supplier · Shanghai	Shipment operations
ENT-10480	Customer · Aceros del Bajío	Shipment operations
ENT-10479	New sender	Doubtful

Illustrative data. Clara classifies; opening the opportunity and filing attachments come when the engine writes to the portal.

Illustrative screens and data from the Flettia portal.

What it does not do

Today she only reads email. WhatsApp, the website form and chat are not connected.
She does not open the opportunity or file attachments on the record yet: that comes when the engine can write to the portal.
Does not reply to anyone: whatever goes out is written and approved by a person on your team.
Does not read anybody's personal email: only the mailboxes your organisation connects, which you can disconnect at any time.